Frequently asked questions

How do I book an appointment?


Simply call us at +917696263838 and we will discuss the available appointment slots and book you in.




I don't need a full 1 hour session, I just need consulting.


Appointment enquires are free. But diagnosis can only be made in a session. If need a shorter phone consultation the charges are as follows:- ~ 15 mins phone call - ₹300/- ~ 30 mins phone call - ₹500/- No other phone calls are entertained.




Is the session confidential?


The sessions are 100% confidential unless requested by the patient to share the information with their family, friends etc. Session information can be shared with the government if patient expresses criminal or illegal intentions.




What are the working hours?


Session hours are as follows:- Monday: 10:00 am - 6:30 pm Tuesday: 10:00 am - 6:30 pm Wednesday: 10:00 am - 6:30 pm Thursday: 10:00 am - 6:30 pm Friday: 10:00 am - 6:30 pmm Saturday: 10:00 am - 6:30 pm Sunday: 10 am - 11 am 11 am - 12 pm 12 pm - 1 pm 1 pm - 2 pm 3 pm - 4 pm 4 pm - 5 pm Note:- Sunday hours apply on public holidays.




How can I cancel my appointment?


Appointment once booked can be cancelled with a 48 hours prior notice. A full refund will be made if you inform us 48 hours prior. Post the 48 hours notice no cancellation can be made, if need to change appointment timings a notice of 24 hours is mandatory and we will try to move you around to the next available slot.




Will I get a refund if I cancel my appointment?


A full refund will be made if cancellation is made 48 hours prior to the session.




Do you take skype sessions?


Yes, sessions can be conducted on any online platforms like Skype and Zoom. Please call us at +917696263838 and we can arrange a remote call set up.




I need an emergency session!


In case you need an emergency session on the same day or the following day, which is out of the usual working hours, emergency session charges apply. Emergency session charges are ₹2000/- subject to time availability.





FAQ'S

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